Guest CRM

Know your guests before they arrive.

Every guest carries their history: trips taken, dietary notes, certifications, waivers and reviews. Turn a first-timer into a family that comes back year after year.

Start free See it running

100% waiver completion before arrival · No card to start

Trip history on every booking
Waivers signed before departure
Segments for win-back and VIPs

One profile per guest
Bookings from the website, Viator and the phone land on the same person. Three trips, one record, no duplicates.
Waivers and dietary notes
Signed on the phone before departure, and on the manifest and the kitchen ticket the moment they matter.
Reviews, asked at the right moment
The request goes out the evening after the trip, to the people who had a good one. Ratings go up.

Campaigns

Win-back and VIP lists that build themselves.

Guests who came once and not since spring. Guests with three trips or more. Guests who left five stars. Write to each of them with one click, and see who books.

Segments from trips, reviews and waivers
Email and text campaigns
Bookings attributed to the campaign

The day

The notes reach the host, not just the office.

The nut allergy noted at booking is on the ticket before the amuse-bouche. The child’s age is on the manifest before the life jackets come out.

Notes on the manifest and the host app
Certifications checked at check-in
Special requests visible to the crew

A waitress in an apron taking an order from a guest at a window table

Allergy notedNut allergy, on the ticket

Waiver signedThree days out, on the phone

In the field

“A nut allergy noted at booking reached the pass before the amuse-bouche went out. The guest never had to mention it twice.”

Pricing

Four percent. That is the whole price list.

EzraPro takes 4% of each booking you sell through it. No monthly fee, no seat charges, no setup cost, no contract — and nothing at all until you take a booking.

of each booking. That is the entire bill.

a month · no seats, no setup,
no contract

Everything is included

Unlimited activities & departures
Live availability & online checkout
Calendar, manifest & mobile check-in
Guest CRM & digital waivers
Paid into your own Stripe account
Email confirmations in your branding
Branded storefront and booking widget
Advanced analytics & insights
Channel tracking on every booking
Resource & crew scheduling
Discount codes, sales and per-departure pricing
Guest photos, with a paywall if you want one
Waivers, signed at checkout and archived
Multi-location & multi-workspace
REST API, read and write
Free migration from another platform

Start free — no card Talk to us about volume

No monthly fee — 4% is the only charge
Free white-glove migration from FareHarbor or Peek Pro
No contract, no minimum, cancel whenever you like
Your data exports in full, any time you ask

High volume

Selling serious volume? The rate is negotiable. Send us last season’s numbers and we will agree one that works, then set it on your account — you will see it on your billing page.